Return & Refund Policy | Crushmomo.com
Last Updated: 03 April 2026
At Crush Momo, we aim to provide the best quality products and service. If you face any issues with your order, please review our refund policy below.
Eligibility for Refund
Refunds are applicable only in the following cases:
– You received a wrong item
– The product is damaged or defective
– Some items are missing from your order
Reporting an Issue
Customers must report any issue within a reasonable time after receiving the order. You may contact us via phone or email with order details and proof (if required).
Refund Process
Once your request is reviewed and approved, the refund will be processed through the original payment method.
Refund Time
Refunds will be processed within 7–10 working days.
Non-Refundable Cases
Refunds will not be applicable in the following situations:
– Change of mind after order confirmation
– Incorrect information provided by the customer
– Delay caused by external factors beyond our control
Contact Us
If you need help regarding refunds, please contact us:
Crush Momo
Phone: +88 01841-868789
Email: sayfulalvi@gmail.com
Address: Uttara Sector 13, Road2, House 4